شرایط و مقررات

Terms and Conditions

By using this site, enrolling in courses, or booking and buying consulting services, you accept these Terms and Conditions. Please read them before you buy or book.

Last updated: October 28, 2026

Acceptable use

Users must avoid any activity that is considered a crime in Canada.

Content and your account

Republishing any material from this site in any form or format, in whole or in part, free or paid, without written permission from the site owner is not acceptable and may be pursued legally in the relevant jurisdictions.

Course content and other services are available only to the registered user. Your account is personal. Sharing your account or course content with others, in any form, is not permitted, is illegal and unethical, and may lead to your access being suspended.

Nature of the services

All course content, services, and consulting are for advisory and educational purposes only and contain no binding recommendation. The learner or user makes the final decisions and is responsible for them.

We do not guarantee any specific result, such as an interview or a job offer. Results depend on many factors, including the job market and your personal situation.

Courses and digital products

Except under the course refund rule below, fees for paid courses and other products are non-refundable, and payment is a final purchase.

Course refunds: You can request a refund of a course within 7 days of purchase, provided you have completed less than 20% of the course lessons (as shown by the progress displayed on the platform) and have not downloaded any files. The refund is issued minus the payment processor’s fee. After 7 days, or if you have completed more than 20% of the course or downloaded any file, the purchase is final. Send refund requests to info@reallifeincanada.ca. This rule applies to courses and digital products; the conditions for consulting services are in the “Online consulting services” section.

Where a course offers free introductory lessons, use them to preview the content before you buy.

If access to a course or service is time-limited, its duration is stated when you buy it. After that period ends, we have no further obligation and access cannot be extended, unless we agree otherwise.

Online consulting services

Each service page describes what that service includes. These conditions apply to consulting sessions and three-session programs:

• Delivery: Sessions are held online on the LiveWebinar platform, and the access link is sent in your booking confirmation email. When booking, check the time zone shown.
• Payment: You pay by card as part of the booking process, and the booking is final once payment is complete.
• Rescheduling: You can reschedule up to 2 hours before the session. Each session includes one free reschedule.
• Cancellation: You can cancel up to 24 hours before the session and choose between a full credit valid for 30 days or a refund minus the payment processor’s fee. Less than 24 hours before the session, cancellation and refunds are not available, although rescheduling is still possible up to 2 hours before.
• No-shows and late arrival: If you do not attend, the session is counted as used. Arriving more than 15 minutes late is treated as a no-show, and the session still ends at its scheduled end time.
• Three-session programs: The two remaining sessions must be held within 3 weeks (3×60 program) or 4 weeks (3×90 program) of the first session, and message support is provided within the same period. One two-week extension is possible on request.
• Message support: It is for short questions related to the sessions, and its volume is reasonable and limited.
• What is not included: A single session does not include a resume rewrite by the consultant or interview preparation. A full resume rewrite is part of the 3×90 program, and interview preparation is a separate service.
• Preparation: For services that need documents (such as mock interviews), you must upload your current resume and the target job posting in the preparation form before the session; without them the session cannot be run properly.
• Recording: Mock interview sessions are recorded to analyze your answers, and you will be told before recording starts. Other sessions are not recorded without your notice and explicit consent.

Privacy

How we store and use your information is explained on this site’s Privacy Policy page.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Changes to these terms and contact

We may update these terms. The current version is always on this page, with its last-updated date at the top.

If you have questions about these terms, contact us or email info@reallifeincanada.ca.

Thank you for following these points and helping us prepare useful, practical services and content.